Returns & Exchanges

At by Sophie Costco Next, we want you to be completely satisfied with your beauty purchase. If you are not happy with your order, we offer a hassle-free return process for products in their original condition within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return.

• 2.
  Prepare Your Package

  Securely pack the unused beauty products in their original packaging, ensuring all seals and protective wraps are intact.

• 3.
  Ship It Back

  Print your prepaid shipping label and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.